Smith Brothers Insurance, LLC
Founded in 1971 by Bob and Brian Smith (the original Smith Brothers), Smith Brothers Insurance has become one the largest and most respected independent insurance firms in New England.
To build a growing, profitable company that demonstrates a level of service higher than industry standards, and delivers it in a professional way to our clients. This means offering the best products available and providing knowledgeable advice, so clients know that they have an advocate and their assets are protected.
We will create, nurture and maintain a great place to work – a positive working environment and a fulfilling culture. This means encouraging our people to be industry educated, innovative and client-focused. A place our team members want to be delivering on our promises and having fun while doing so.
Our Strategic Priorities
Great Place to Work
At Smith Brothers, we have always aimed to be a great place to spend one’s career. We work hard to ensure the focus on our people’s growth and wellbeing remains steadfast – this way, they can keep their focus on helping others.
As a service organization – one deeply committed to client satisfaction and continuously improving. To this end we believe it is vital to see everything we do through the “client lens”. Client-facing team members evaluate our processes and, if not positive for the client, try again until there is a solution that benefits both the client and our business. It’s a system that will make us a better service organization – forever.
We are committed to consistently grow revenue – this way we can attract the best people, offer top services to our clients, and continually reinvest for the long-term. We believe focusing on people – clients and team members – leads to great financial results. And we are committed to disciplined financial practices, as well as business planning, timely and accurate metrics, low overhead, and high productivity.